French Customer Service

Employment Type

: Full-Time


: Miscellaneous

Recruiter: Jason Position title: French Game Support Industry: Gaming Customer Service Location: North Austin Summary : Austin Staffing, Inc. Is hiring a Bilingual Customer Service Representative for our client in North Austin. This person should consider themselves a Gamer and needs to be fluent in proper French. During your first 30 days, you will train to become an expert on the game(s) you support. After the training period, you will provide customer support to French speaking gamers via email and chat. This is your chance to learn about the gaming industry in a laid-back environment. Covid 19 Update - 3 day minimum onsite training followed by work from home through the duration of the pandemic. When restrictions ease, you will return to the client site for you full shift If you are ready to learn the skills needed in the gaming industry then submit your resume. Austin Staffing, Inc. is an Equal Opportunity Employer. It is their policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. Job Requirements: Responsibilities : - Translation services, English to French and French to English - Become an expert in the game(s) you support - Provide excellent customer service on a consistent basis - Write knowledge-based articles for internal and external customers Qualifications : -The ability to communicate in textbook French - Strong written communication skills in English and French (writing emails, chats, and knowledge-based articles) - Open availability to work varies shifts at a 24-7 facility - Shifts are usually constant but can change due to client needs - Can't have any scheduling conflicts during the first 30 days - An interest in sports games and the gaming industry customer service

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