Finance Operations S2P Support Analyst

Employment Type

: Full-Time


: Miscellaneous

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Facebook is seeking a professional to work in our Finance operations center in Austin, TX. The successful candidate will be responsible for providing thorough, accurate, and quality responses to inquiries that come to our case management system. The professional will be expected to problem solve, exercise common sense with good business judgment, while providing excellent customer service.FINANCE OPERATIONS S2P SUPPORT ANALYST RESPONSIBILITIES
  • Understand the full S2P cycle to quickly identify the source of bottlenecks, problems, and drive issues to resolution
  • Research, analyze, coordinate, and respond to incoming inquiries regarding status of purchase orders, invoices, and payments
  • Provide clear, concise, step-by-step instructions to internal stakeholders and external suppliers on using procurement tools and interacting with processing teams
  • Effectively work and communicate across multiple organizations and levels, spread throughout geographical locations globally
  • Be a point of contact to address internal and external escalations throughout the entire S2P cycle
  • As needed, reconcile supplier accounts to ensure compliant, timely, and accurate payments
  • Participate in periodic meetings with processing teams and Finance leadership
  • Investigate, assist, and resolve supplier invoice and payment holds
  • Assist in the research and analysis of audit issues raised by external and internal audit
  • Assist in special projects and other duties as assigned
  • Bachelor's degree in business, supply chain, procurement, finance, or management
  • 3+ years of procure-to-pay experience
  • Understanding of procure-to-pay processes
  • Experience working with cross-functional business stakeholders
  • Computer and analytical skills, including proficiency in MS Office (Microsoft Excel etc.)
  • Interpersonal and communication skills
  • Experience with Oracle R12 Financials and case management solutions

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