• $114,590.00 -168,140.00/year*
  • Dallas, TX
  • Engineering
  • Full-Time
  • 2402 Lawrence St

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  • Monitor, manage and resolve customer tickets
  • Participate/ conduct customer calls and provide updates
  • Create deployment plan, packages and be part of deployments
  • Work with IBM for ticket resolution
  • Support SLA reporting and monitoring
  • Analyze client needs, and system requirements
  • Create technical design documents for IBM TRIRIGA
  • Perform systems improvements and performances
  • Participate in discovery and analysis of client needs
  • Support development of proposals
  • Responsible for the implementation of customization within the TRIRIGA application platform
  • Hands-on configuration, testing and deployment of the IBM TRIRIGA solution through all phases of the software development life cycle
  • Trouble-shoot and provide resolution to production and non-production issues
  • Perform enhancement activities

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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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